Terms and Conditions
Effective Date: 1 March 2025
Last Updated: 31 March 2025
These Terms and Conditions govern your use of www.diasporatherapies.com and all services offered through it. By accessing this website, booking services, or interacting with our content, you agree to these terms.
1. Use of Website and Content
This site provides general information, educational content, and access to psychotherapy and wellness services by Diaspora Therapies. By using this website, you acknowledge that:
- The information provided is for informational purposes only and does not constitute professional mental health advice unless explicitly provided during a formal session.
- You will not rely on content from this site as a substitute for personal therapeutic or medical advice.
2. Booking and Service Delivery
- Bookings are made through our online platform and are confirmed upon receipt of payment and/or confirmation email.
- All services (including individual therapy, groups, and workshops) are delivered either online or in person as specified.
- Diaspora Therapies reserves the right to reschedule appointments with reasonable notice.
3. Payment and Refund Policy
- All prices are stated in AUD and include GST where applicable.
- Payment is required at the time of booking unless otherwise arranged.
- Cancellations must be made at least 24 hours in advance to avoid full session charges.
- Refunds for workshops or programs are only available if cancelled 48 hours before the start date, minus processing fees.
4. International Access and Jurisdiction
- Although our services are primarily based in NSW, Australia, clients from outside Australia may access online services where legally permitted.
- You are responsible for ensuring compliance with your local regulations.
- All disputes shall be governed by and construed in accordance with the laws of New South Wales, Australia.
5. Social Media and Community Guidelines
Diaspora Therapies maintains active social media channels for educational and community engagement. By participating, you agree to:
- Be respectful, non-abusive, and relevant.
- Refrain from posting content that is unlawful, threatening, defamatory, or misleading.
- Avoid advertising, spam, or posting personal/third-party confidential information.
We reserve the right to remove any content or block users who violate these rules.
6. Posting Guidelines
If you engage with community features (e.g., blog comments, discussion forums), please follow these standards:
You must:
- Remain respectful and civil
- Be honest and accurate in your contributions
- Avoid sharing confidential or offensive content
You must not:
- Harass, threaten, or bully others
- Misrepresent your qualifications
- Post commercial promotions
- Share unverified health claims
We reserve the right to moderate or remove content that violates these guidelines.
7. Intellectual Property
All content on this website, including branding, text, graphics, and logos, is the property of Diaspora Therapies and may not be copied, distributed, or used without written consent.
8. Liability Disclaimer
- While we take great care in the accuracy and integrity of our content and services, we make no guarantees of outcomes or suitability for all individuals.
- Diaspora Therapies will not be liable for any direct or indirect loss or damage arising from the use of this website or services, to the extent permitted by law.
9. Privacy
Your privacy is important to us. Please refer to our Privacy Policy for how we collect, store, and protect your data.
10. Contact Us
For questions regarding these terms or to report a concern, please contact:
Diaspora Therapies
Email: contact@disporatherapies.com
Website: www.diasporatherapies.com
Based in Sydney, NSW, Australia